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No ring tone on an iPhone 5S

Good afternoon everyone,


My wife has an iPhone 5S, a really superb phone. We have today changed or SIM card for another connection supplier.


On checking the 5S it will not ring when a call comes in. The vibration works ok. I have tried going to settings, chosen a ring sound - when testing the ring sound it works. When a call comes in (from my iPhone) the 5S vibrates but no sound/ringing tone.


Any suggestions please?


Thanks in advance - Tony

iPhone 5s, iOS 12

Posted on Jan 20, 2020 5:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2020 8:07 AM

Have you checked the ring/silent switch on the left side of the phone? It may have gotten accidentally switched while you were changing the SIM. See: How to put your iPhone on vibrate, ring, or silent mode - Apple Support

2 replies

No ring tone on an iPhone 5S

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