You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

syerra1918 Author

Level 1

4 points

Can't download apps

I can't download app iphone x-ray keeps saying update billing buy I don't owe nothing

iPhone XR, iOS 13

Posted on Jan 22, 2020 5:53 AM

Reply

Top-ranking reply

Level 10

208,500 points

Posted on Jan 22, 2020 6:07 AM

Check your payment info:--> Change, add, or remove Apple ID payment methods - Apple Support

and/or:--> If your payment method is declined in the App Store or iTunes Store - Apple Support

If you still get no help, contact iTunes Store Support and explain your problem, filling out and sending them this form:--> iTunes Store – Contact Us – Apple Support

Regards

Giulio

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

208,500 points

Jan 22, 2020 6:07 AM in response to syerra1918

Check your payment info:--> Change, add, or remove Apple ID payment methods - Apple Support

and/or:--> If your payment method is declined in the App Store or iTunes Store - Apple Support

If you still get no help, contact iTunes Store Support and explain your problem, filling out and sending them this form:--> iTunes Store – Contact Us – Apple Support

Regards

Giulio

Reply

Can't download apps

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up