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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I've received a recorded phone call from Apple Support telling me not to use any of my Apple products because they've been hacked and to call ****-0317 to get help. I'm assuming this is a phishing attempt ?? Does Apple ever call its customers they've been hacked or have a virus?
[Edited by Moderator]
iPhone 8 Plus, iOS 13
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Thanks.
You're quite welcome.
Phone call from fake Apple Support
