You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: kaci148
kaci148 Author
User level: Level 1
8 points

iCloud account

I just received a call not sure if it was a scam or not regarding my iCloud account being compromised

Posted on Jan 22, 2020 3:25 PM

Reply
Question marked as Top-ranking reply
User profile for user: Androish
Androish
User level: Level 8
39,487 points

Posted on Jan 22, 2020 3:33 PM

Apple would not call you like that for sure


Sounds like someone trying to scam you out of money or information.


If you are unsure what to do:

Contact Apple for help with Apple ID account security - Apple Support

View in context

Similar questions

3 replies
User profile for user: Androish
Androish
User level: Level 8
39,487 points

Jan 22, 2020 4:03 PM in response to kaci148

I am not Apple. And that is a phone number apple can be contacted on from Mexico(as far as I can see). But that does not mean it is not a scam if someone called you from that number. You can spoof inbound call numbers.


Contact Apple for help with Apple ID account security - Apple Support

And they will help clear this up for you

or

Contact Apple for support and service - Apple Support

Reply

iCloud account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up