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My Apple ID is been use for an unauthorized purchase

I been getting emails, three to be exact saying that my Apple ID it’s been use to make app purchases in another devices include a red iPhone an iPad and now it said an Xs max or something like that, what do I need to do or where do I call? Thanks for your help,

Posted on Jan 23, 2020 6:29 PM

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Question marked as Top-ranking reply

Posted on Jan 23, 2020 6:31 PM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 23, 2020 6:31 PM in response to Helpmepleasepurchaseswithmyape

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

My Apple ID is been use for an unauthorized purchase

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