You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

NYC2020 Author

Level 1

8 points

Sign in problem from Safari but not Chrome on JCrew only

I can't sign into my JCrew account from Safari, but have no problem with Chrome. On Safari, it tells me that my email address is incorrect/not recognized. Same error message comes up when I try to reset my password. When I try to re-register with the same email, it says that it is already registered. I have no problem signing into any other accounts on Safari. I have cleared cookies, browsing history, etc and rebooted already.

MacBook Pro 15”, macOS 10.14

Posted on Jan 24, 2020 12:23 PM

Top-ranking reply

dominic23

Level 10

83,952 points

Posted on Jan 24, 2020 12:39 PM

Relaunch Safari holding the shift key down.

View in context

Sign in problem from Safari but not Chrome on JCrew only

Similar questions