Question marked as Top-ranking reply User profile for user: ChrisJ4203 ChrisJ4203 User level: Level 10 232,784 points Jan 24, 2020 2:22 PM in response to 16best See this, If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support Show more Less Upvote if this is a helpful reply Downvote if this reply isn’t helpful Reply Link