You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

I got an iPad from a friend of mine and it was 284 weeks past update so I restored it and I can’t get around the activation lock because he doesn’t know the email and password used for it.

iPad 2

Posted on Jan 25, 2020 5:59 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2020 6:06 PM

Tell him to use Apple's iForgot service or contact their Account Security team, or the iPad’s original owner to supply Apple with its purchase receipt and ask them to remove the lock.


(178299)

1 reply

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.