You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

I am using iphone 5 and is unable to login to app store

Unable to sign in

iPhone 5s, iOS 12

Posted on Jan 26, 2020 6:11 AM

Top-ranking reply

Level 10

684,525 points

Posted on Jan 26, 2020 6:38 AM

What happens when you try? Error message(s)?

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

View in context

Similar questions