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Mail preferences not Working on macOS Mojave ver 10.14.6

Can't select Mail preferences, only brings up signature page with no options to select.

I have tried restarting and holding shift key while opening Mail - no change

I have tried safe mode - no change

I have tried opening another account - I could open Mail preferences there, but still not intros account. hence I believe it must be a setting in this account.

How do I access settings etc if can't open Mail preferences?

MacBook Pro 15", macOS 10.14

Posted on Jan 27, 2020 2:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2020 5:23 PM

Quit mail.


Finder>Go>Go to Folder, copy & Paste:

 ~/Library/Containers/com.apple.mail


Highlight all the contents in this folder. Place your mouse on the selection,

Then right-click and choose "New Folder with Selection”. Do not move the new folder from this current location.


You can close the Finder window.

The next step will be to restart the Mac and test


After the computer is restarted, open the Mail Preferences to see if it opens properly.

3 replies
Question marked as Top-ranking reply

Jan 27, 2020 5:23 PM in response to Hemali2020

Quit mail.


Finder>Go>Go to Folder, copy & Paste:

 ~/Library/Containers/com.apple.mail


Highlight all the contents in this folder. Place your mouse on the selection,

Then right-click and choose "New Folder with Selection”. Do not move the new folder from this current location.


You can close the Finder window.

The next step will be to restart the Mac and test


After the computer is restarted, open the Mail Preferences to see if it opens properly.

Mail preferences not Working on macOS Mojave ver 10.14.6

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