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AirPods Left is not working

Can I buy separately AirPod

Posted on Jan 28, 2020 3:58 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2020 10:32 AM

Try a full re-pair, reset, and try again.


Start with Unpairing/"Forgetting" the Device:

Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods

Repair/Service request: https://support.apple.com/airpods/repair/service

You can discuss repair options for the left one with them as well.



Also please let me know the Firmware Version if it doesn't work:

Settings > General > About > AirPods > Firmware Version


1 reply
Question marked as Top-ranking reply

Jan 29, 2020 10:32 AM in response to naidu656

Try a full re-pair, reset, and try again.


Start with Unpairing/"Forgetting" the Device:

Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods

Repair/Service request: https://support.apple.com/airpods/repair/service

You can discuss repair options for the left one with them as well.



Also please let me know the Firmware Version if it doesn't work:

Settings > General > About > AirPods > Firmware Version


AirPods Left is not working

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