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My iPhone XS 256 GB Gold has no carrier service. It’s new

I bought my cellphone in dubai, I was in India used 2 different local carriers and they work well. I came to South Africa and tested VodaCom, has no service.

already call my network carrier and the iPhone is not blocked by the carrier.

already did all the steps of the apple support.

tried to look after a carrier settings update, turned it off, remove and put the SIM card again, restart the fine, reseted the iPhone, everything...

Posted on Jan 29, 2020 6:27 AM

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Question marked as Top-ranking reply

Posted on Jan 29, 2020 10:16 AM

Your phone would need to be carrier unlock in order to use it in South Africa.


Not sure what all steps of the apple support means but read here How to unlock your iPhone for use with a different carrier - Apple Support

3 replies

My iPhone XS 256 GB Gold has no carrier service. It’s new

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