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I need help

I found my old iPad mini and I don’t remember the email I used when I activated it... is there any other way to reset it so I can let my grandkids use it

Posted on Jan 29, 2020 10:39 PM

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Posted on Jan 29, 2020 11:04 PM

no, the activation lock is a theft protection and it's not on the ipad it's located on apples servers


go here

https://iforgot.apple.com/password/verify/appleid


if that can't help you you need to contact apple

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