You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

keeps asking for an old apple id to download

I can’t sign in to an old Apple ID, I am currently logged into my new Apple ID but it keeps telling me I need to enter the password for the old account

Posted on Jan 31, 2020 6:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2020 7:51 PM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

1 reply
Question marked as Top-ranking reply

Jan 31, 2020 7:51 PM in response to RecksRuther

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

keeps asking for an old apple id to download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.