You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

screen time

Hello

I can't remember the "screen time" password for my iPhone.

What can I do?


iPhone 7, iOS 13

Posted on Feb 1, 2020 10:00 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2020 10:14 AM

From the article below.


If you can't remember a restrictions passcode that you created on a previous version of iOS, or you forgot your Screen Time passcode, you need to erase your device, then set it up as new to remove the passcode. Restoring your device won't remove your old passcode.


Parental controls


You will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting

2 replies
Question marked as Top-ranking reply

Feb 1, 2020 10:14 AM in response to itsik32

From the article below.


If you can't remember a restrictions passcode that you created on a previous version of iOS, or you forgot your Screen Time passcode, you need to erase your device, then set it up as new to remove the passcode. Restoring your device won't remove your old passcode.


Parental controls


You will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting

Feb 1, 2020 10:18 AM in response to itsik32

Forgotten Screen Time or Restrictions Passcode Help


  •   iPad,iPod,iPod Touch Recovery Mode

  •   How to erase your iOS device & then set it up as a new device or restore it from backups

  •   About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support

  •   Use parental controls on your iPhone, iPad, and iPod touch - Apple Support


You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New. You can restore from a backup only if you have one from BEFORE you set the restrictions passcode.




screen time

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.