You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

MacBook Pro in "service battery" condition

Why is my MacBook Pro (15-inch, 2017) battery in "service battery" condition when cycle count is only 238?

MacBook Pro 15", macOS 10.13

Posted on Feb 2, 2020 7:28 AM

Top-ranking reply

Community+ 2024

Level 10

188,334 points

Posted on Feb 2, 2020 7:31 AM

Batteries can fail at anytime, just like drives— they are not all equal.

In or out of warranty you can get a free over the counter Apple Service /assessment

Make an appointment for a "hardware issue"—

Outside the USA

From iOS device using the app to make a online Genius Bar appointment:

View in context

Similar questions