You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My wife has inadvertently installed anysearchmanager which has taken over Safari and directs all searches through this company. There are a few solutions on the internet but they seem out of date and not applicable. Her MacBook Air is running Mojave 10.14.6 Any help would be most appreciated
MacBook Air 13", macOS 10.13
1. Remove unknown profiles if present.
System Preferences > Profiles
Open System Preferences, select “General and click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
Section: Remove a configuration profile from your Mac
Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac
2.If Safari's home page is stuck
In some cases, after being changed by adware or malware, Safari's home page can become stuck.
You will be able to edit the Homepage field in Safari's preferences, but the change will not stick.
This appears to be a bug, and there is an odd workaround. Try this:
1. In Safari, choose Preferences from the Safari menu.
2. In the window that opens, click the General icon (if necessary)
3. Enter your desired home page in the "Homepage" field, but DO NOT press return!
4. At the top of the window, click any of the other icons (eg, Tabs, AutoFill, etc).
5. You may see a prompt asking for confirmation for changing the home page. If so, confirm.
6. Switch back to the General page and check to make sure the home page has been changed.
Credit: https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/
1. Remove unknown profiles if present.
System Preferences > Profiles
Open System Preferences, select “General and click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
Section: Remove a configuration profile from your Mac
Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac
2.If Safari's home page is stuck
In some cases, after being changed by adware or malware, Safari's home page can become stuck.
You will be able to edit the Homepage field in Safari's preferences, but the change will not stick.
This appears to be a bug, and there is an odd workaround. Try this:
1. In Safari, choose Preferences from the Safari menu.
2. In the window that opens, click the General icon (if necessary)
3. Enter your desired home page in the "Homepage" field, but DO NOT press return!
4. At the top of the window, click any of the other icons (eg, Tabs, AutoFill, etc).
5. You may see a prompt asking for confirmation for changing the home page. If so, confirm.
6. Switch back to the General page and check to make sure the home page has been changed.
Credit: https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/
You have adware/malware installed. Use Malwarebytes Anti-Malware for Mac. It may be necessary to run more than one scan. After scanning a couple of times, restart the computer and test. If necessary, follow the manual instructions. Do not download any other programs that are listed in the articles.
Search.anysearch.net uninstall
Also check Safari/Preferences/General to see what is set as the Home Page.
Malwarebytes wasn't any help unfortunately. The Safari preferences Home Page is set to anysearchmanager and is greyed out preventing any changes
Did you click the last line in my post? It was a fix posted by someone for how to fix the greyed out home page.
Removing an unknown profile did the trick, many thanks.
How to uninstall Anysearchmanager
