You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Black screen

What's the matter with my screen. It goes dark and won't come back on.

iPhone 7, iOS 13

Posted on Feb 5, 2020 12:17 PM

Top-ranking reply

Level 10

208,494 points

Posted on Feb 5, 2020 12:20 PM

We can't diagnose that issue remotely, sorry.

Try a forced restart of your iPhone:--> Force restart iPhone – Apple Support

if you get no improvements, it could be a hardware problem. Have your device inspected at an Apple Store or AASP:--> Apple – Location Selector

Regards

Giulio

View in context

Similar questions