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my Apple Tv is blinking fast and menu will not open and the remote does not work either. Karen

Apple TV is blinking fast, menu will not open, and remote is not working either. Karen

Apple TV HD, tvOS 13

Posted on Feb 5, 2020 6:05 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2020 9:47 PM

When the status light flashes quickly, other than during updating, then the software on the Apple TV needs to be restored.

If you have a computer with iTunes, then you can do a restore yourself. Restore your Apple TV through iTunes - Apple Support

If you don’t have what you need for that kind of restore, make a reservation at a Genius Bar or contact an Apple Authorized Service Provider.

2 replies
Question marked as Top-ranking reply

Feb 5, 2020 9:47 PM in response to willkaki

When the status light flashes quickly, other than during updating, then the software on the Apple TV needs to be restored.

If you have a computer with iTunes, then you can do a restore yourself. Restore your Apple TV through iTunes - Apple Support

If you don’t have what you need for that kind of restore, make a reservation at a Genius Bar or contact an Apple Authorized Service Provider.

my Apple Tv is blinking fast and menu will not open and the remote does not work either. Karen

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