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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi - Would it be possible for some random kind person to check my BOOK on the SAMPLE option,
and confirm it looks ok ?
Everything I see says it is garbled - because Apple Books is not doing the 'Landscape' page breaks properly - But Support says " its fine " ..
See Book > http://books.apple.com/us/book/id1495525919
Title : ' Haiku & Prints'
I would be very grateful for some independent review & confirmation .
Thanks,
EC
I would agree you see ‘more’ .. and it seems to make a bit more sense .. but it is actually still wrong .
The page design has the alpha numeric reference ABOVE the words .. and the set out is wrong ..
I would also be fairly sure that as you scrolled through the pages the page breaks get progressively worse .. with bits appearing in all sorts of random places on the page - which increasingly makes no sense at all .
I am very grateful to you - most kind.
🙏E
EcArtNow wrote:
press the ‘sample’ and you see about seven pages of rubbish !
I downloaded the Sample and here is what I see. I can't go any further, the links do not work. But I am on MacOS High Sierra 10.13, a couple versions old.
EcArtNow wrote:
Everything I see says it is garbled
How are you viewing the book? It is best to do this in the Books app after exporting it to epub or iBooks format. "Preview" can be unreliable.
For some reason the Sample does not work right on my Mac, I only get the table of contents.
It has been successfully accepted / reviewed / published by Apple .
The book sits in the store looking perfect .. but press the ‘sample’ and you see about seven pages of rubbish !
If I understand you - this too is what you see ? Which kinda proves my point.
I am convinced that the ‘Landscape’ page breaks are not working .. hence the presentation of rubbish in preview.
Think I should phone support and talk it through with them ?
🙏
EC
I suppose the way to prove that would be for a friend to sit with me and ‘buy’ it on their Mac/ iPad .. Then I would talk to them about what they had downloaded !!
so in my opinion the answer to your question is it don’t know yet’
But how a digital book can ever hope to sell when the ‘sample’ is garbage .. that is the point .
I shall be phoning Apple Support to connect and go through this with me .
many thanks again!
🙇E
Does the book look ok when you export it from iBA and view it in the Books app on your own machine? The one in the store should not look different than that. If it is messed up after local export from IBA it would mean you need to do something locally to fix it.
Of course you are right that the sample is crucial, but it may be a separate problem with the way that was generated.
Thanks Tom - that confirms it . What you see is exactley the same as me .. and proves it is displaying incorrectly . I shall be phoning and discussing with Support .
very grateful to you !
🙏
EC
Oddly on my iPad the sample does work.
Is the book itself messed up the same way as the sample?
Thanks Tom - interesting options there . I shall go and have a play .. see what I learn .
many many thanks 🙏 E
Book viewed on Preview
