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Conor1969 Author

Level 1

4 points

App charge

I have received my MasterCard statement and on it I have a bill from the App Store for €15.99 on the 31/01/20 for something that I did not purchase can you help

iPhone 8, iOS 13

Posted on Feb 7, 2020 2:10 PM

Top-ranking reply

FoxFifth

Level 10

471,705 points

Posted on Feb 7, 2020 2:58 PM

See the following instructions. They include information on contacting Apple Support if the other steps don't help: https://support.apple.com/en-us/HT201382

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App charge

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