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Why isn’t my card being added to Apple Pay?

Why isn’t my card being added to Apple Pay it is declining it


[Re-Titled by Moderator]


Posted on Feb 8, 2020 9:12 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2020 5:45 PM

I would like to add the following -


  • If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card. 
  • If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
  • If you have trouble adding a card to wallet;
  1. Check your Apple ID region to make sure it is correct (Change your Apple ID country or region - Apple Support)
  2. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  3. A passcode is required to use the Wallet app. 
  4. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  5. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  6. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


2 replies
Question marked as Top-ranking reply

Feb 8, 2020 5:45 PM in response to smackz

I would like to add the following -


  • If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card. 
  • If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
  • If you have trouble adding a card to wallet;
  1. Check your Apple ID region to make sure it is correct (Change your Apple ID country or region - Apple Support)
  2. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  3. A passcode is required to use the Wallet app. 
  4. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  5. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  6. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


Feb 8, 2020 9:46 AM in response to smackz

Hi Smackz,

I am assuming that your bank that issued the credit card participates in the Apple Pay program. Your best recourse is to call the bank that issued your credit card and ask them why you are unable to add it because it is the issuing bank that ultimately grants access to their card(s) on Apple Pay.

If you believe that this may be Apple related then be sure to post here again with the exact message that you are seeing on your iPhone while attempting to add your card. Thanks.


Axel F.

Why isn’t my card being added to Apple Pay?

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