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Verification required

Why can’t I download any apps? it keeps saying verification required.

iPhone 8 Plus, iOS 13

Posted on Feb 12, 2020 4:55 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2020 6:53 AM

You need to verify your billing information. Log into your account in the App Store/iTunes and you should be able to change it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change. https://support.apple.com/en-us/HT201266


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes



1 reply
Question marked as Top-ranking reply

Feb 12, 2020 6:53 AM in response to jurnee256

You need to verify your billing information. Log into your account in the App Store/iTunes and you should be able to change it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change. https://support.apple.com/en-us/HT201266


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes



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