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Gemini163 Author

Level 1

4 points

App subscription

I bought a 3-months abonnement from SimplyPiano app with the price of € 47,99, but they have charged me twice this value and taken money two times from my credit account.

iPhone 11 Pro, iOS 13

Posted on Feb 12, 2020 11:09 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Feb 13, 2020 1:38 AM

If it shows as paid twice on the iTunes account's purchase history contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Get Support down the page)

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