You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is there a scam currently being sent to email addresses about purchasing Netflix in the App Store? It wants me to tap to download a doc if I did not authorize purchase.

Scam concerning purchasing Netflix from a devise not authorized? I’ve received two of these. Changed password after first one and just changed again due to second one.

Posted on Feb 13, 2020 12:24 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2020 12:28 PM


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

2 replies
Question marked as Top-ranking reply

Feb 13, 2020 12:28 PM in response to Moshwave


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Feb 13, 2020 12:33 PM in response to Moshwave

There's always a scam going on.


The Netflix scam has been going on for years now.


As stedman point out, Apple will never include an attachment of any kind in their emails. That is a dead giveaway the email is a scam.


You can safely ignore and delete them.


You can always check any subscriptions you may have with Apple at any time, by following the steps here: View, change, or cancel your subscriptions - Apple Support



Is there a scam currently being sent to email addresses about purchasing Netflix in the App Store? It wants me to tap to download a doc if I did not authorize purchase.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.