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Catalina causing slow Internet issue.Is there any easy fix besides going back to High Sierra? I upgraded Catalina a week ago and my very first Internet slow down to a crawl from 225 Mbp second to 50. Xfinity swapped out the router which did not fix the issue. This is only an issue with my laptop which is a 2018 early MacBook Pro 13 inch with touchpad. Any help would be greatly appreciated.
[Email Edited by Moderator]
MacBook Pro 13", macOS 10.15
Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
Copy the report
and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report
IMPORTANT:
Before running Etrecheck assign Full Disk Access to Etrecheck so that it can get additional information from the Console and log files for the report:
ALSO IMPORTANT:
Then we can examine the report and see if we can determine the root of the problem.
I actually swapped out the ethernet cable but the one that I’ve been using for a while with a new one. Then I went Show me Internet providers speed test site and Bam back to Best speed. Who knew would be simply something like changing the ethernet cable. Wish I had thought of this when the cable guy was doing all the testing and ask him if he had a ethernet cable would have resolved everything yesterday.
Thank you everyone for your help
Comcast tech suggested asking online about Catalina slow speed drop.
Well, Comcast will always blame the "other guy". I dealt with their "advertised" and "actual" speeds for years before dropping them because they had 35 year old cables in the entire neighborhood.
Do run etrecheck so we can have a look.
It is called etrecheck and was developed by a .ong time contributor here.
If you actually saw something that called it malware, please post a link so we can take a look. I have used it and so have thousands of others.
Yes, we'd like to know where you saw those comments. The creator of MalwareBytes, Thomas Reed, is a respected security analyst and has been reported on by many of the Mac sites, including OSXDaily: This article with video that was recored at the MacAdmins conference at Penn State University: Top Mac Malware & Threats: Watch a MacAdmins Presentation on MacOS Threat Landscape
So link us to those sites so we can evaluate.
FWIW, etrecheck is also available at the app store or directly from the developer. It does not reveal private info, but gives an excellent snapshot of what apps or processes may be causing a problem.
Malwarebytes for Mac is one of the few (only?) recommended apps to get rid of adware, etc. But, you can just run it if/when you need it. I rarely get anything so I think I've run it twice in 10 years or so.
try a direct ethernet wired connection rather than Wifi. That is always far more stable and more sustained speeds.
Tried wired.Get same speed 48mbps compared to 235mps on wire and wireless.Comcast tech suggested asking online about Catalina slow speed drop.
playstation on wired connect get 153mps .
As far as ultra check whatever it’s called. I looked it up online and found or too many articles said it was worse malware and then anything out there.
I will try to find the site,but now that you mention the person behind it is the same a malwarebytes.I will try it.My guess is the sites were no reliable.sorry
OK, thank you for all the helpful information. Are use MalwarebytesBecause a classmate from college was an Apple genius at a store in Boston and suggested it a few years ago.
Catalina causing slow Internet issue
