You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am not seeing the option for wifi calling after going to settings

I have an iphone 5s and software has been updated. I am still not seeing the option for wifi calling after going to settings, phone...



​[Re-Titled by Moderator]

iPhone 5s

Posted on Feb 18, 2020 10:45 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2020 10:48 AM

This article is relevant:

Make a call with Wi-Fi Calling - Apple Support


Does your carrier support Wi-Fi calling?

Wireless carrier support and features for iPhone in the United States and Canada - Apple Support

8 replies

Feb 18, 2020 11:09 AM in response to gershonalaska

This link—>Make a call with Wi-Fi Calling - Apple Support says that a 5c or later is needed:


To use Wi-Fi Calling, you need an iPhone 5c or later on a supported carrier.


So next go to Settings/General/About and see if it really is a 5c and not a 5.


If it is really a 5c contact the carrier and ask them to provision Wi-Fi calling on the phone’s number.


I am not seeing the option for wifi calling after going to settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.