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Back camera and flash is not working

Hi

The back camera and the flash of my iPhone 8 is not working. When I open the camera app, I got a black screen. I can switch to the front camera, and it is working normally.

It’s already for a month now, and I don’t know what to do.

iPhone 8, iOS 13

Posted on Feb 18, 2020 10:30 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2020 10:53 PM

Have any parts of the phone been replaced recently? Or has the phone been dropped?

If not, try to set it back to factory settings without using a backup, to rule out a software issue:

Restore your iPhone, iPad or iPod touch to factory settings


In case this does not bring back the camera function, the problem is hardware related and the phone has to be serviced.

iPhone Repair - Official Apple Support

1 reply
Question marked as Top-ranking reply

Feb 18, 2020 10:53 PM in response to JeremyGevaert

Have any parts of the phone been replaced recently? Or has the phone been dropped?

If not, try to set it back to factory settings without using a backup, to rule out a software issue:

Restore your iPhone, iPad or iPod touch to factory settings


In case this does not bring back the camera function, the problem is hardware related and the phone has to be serviced.

iPhone Repair - Official Apple Support

Back camera and flash is not working

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