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FiliC22 Author

Level 1

4 points

Videos disappeared when I changed my device

I was see that a few weeks ago before I changed I backup all my Inf. But I have noticed that some videos has just disappeared from my account. Please help me !

iPhone 11 Pro Max, iOS 13

Posted on Feb 19, 2020 7:11 PM

Top-ranking reply

Eric Root

Level 10

684,609 points

Posted on Feb 19, 2020 8:00 PM

If you were syncing the videos to iCloud, have you gone to iCloud.com using a computer browser to see if the videos are there? If you weren't syncing the videos to iCloud, have you restored from a backup?

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Videos disappeared when I changed my device

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