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Got email "Your apple ID was locked

Dear, Support Team

I got some email

" Dear Customer,

Your apple ID has been looked for security reason It looks like your account is outdated and requires to update account ....."


So, I want to make sure this email from Apple Support

because I got this email every weekday.

need help, Thank you


Posted on Feb 19, 2020 8:11 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2020 8:28 PM

It's a trap! Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support provides an explanation and reporting tips.

3 replies

Feb 19, 2020 8:35 PM in response to natthanuch

This is a phishing scam. Emails like this are designed to look very similar to official Apple Support emails, and they aim to steal your passwords and gain access to your personal information in attempt to steal your money. A few signs can help you spot and avoid phishing scams via email:

  • The email uses broken or improper English.
  • The sender’s email address doesn’t match the name of the company that it claims to be from.
  • Your email address is different from the one that you gave that company.
  • The message starts with a generic greeting, like “Dear customer.” Most legitimate companies, including Apple, will include your name in their messages to you.
  • A link appears to be legitimate but takes you to a website whose URL doesn’t match the address of the company’s website.*
  • The message looks significantly different from other messages that you’ve received from the company.
  • The message requests personal information, like a credit card number or account password.
  • The message is unsolicited and contains an attachment.

Lastly, Apple does not "lock" your Apple ID for security. Apple may recommend that you enable two-factor authentication or change a password that has not been changed in a long time, but Apple will never lock your Apple ID.


Got email "Your apple ID was locked

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