You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: hmashriqi
hmashriqi Author
User level: Level 1
4 points

iPhone Not Recognized

My iPhone 11 pro max is not being recognized on my MacBook pro. Both devices have been updated to the latest versions. Any help?

Posted on Feb 22, 2020 8:55 PM

Reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,048 points

Posted on Feb 22, 2020 11:53 PM

Connect iPhone to Computer / Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,048 points

Feb 22, 2020 11:53 PM in response to hmashriqi

Connect iPhone to Computer / Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

Reply

iPhone Not Recognized

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up