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iPhone keeps restarting when I turn it off

How can I fix this? I tried deep restoring it using iTunes on a pc but it keeps happening

iPhone 7, iOS 10

Posted on Feb 23, 2020 2:41 PM

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Question marked as Top-ranking reply

Posted on Feb 24, 2020 2:33 AM

no Am not shutting it down I just turn it off like normal by hitting the side power button once then after I left it for 2-3mins it starts to show the Apple logo”restarted it self”

6 replies

Feb 25, 2020 8:17 AM in response to Camelon

Well, either iOS is corrupt or your phone has a hardware problem. So the first step is to reinstall iOS—>Restore your iPhone, iPad, or iPod to factory settings - Apple Support. If that fixes it before you restore your backup then it’s software. If that doesn’t fix it make a Genius Bar appointment to have the hardware checked out—>Genius Bar Reservation and Apple Support Options - Apple


Try restoring your backup—>Restore your iPhone, iPad, or iPod touch from a backup - Apple Support. If the problem re-occurs restore to factory settings again and don’t restore a backup.

Feb 24, 2020 2:45 AM in response to Camelon

What you do is you put the screen to sleep; your iPhone is still on. Depending of what iPhone model you have you can then wake the screen by againpressing the sleep/wake button, tapioca the screen, raising up the screen.


You can turn off raise to wake (Settings > Display & Brightness) and tap to wake (Settings > Accessibly > Touch).


IF you really want to turn off your iPhone fully, see steps here: https://support.apple.com/en-ie/guide/iphone/iph841379c3d/ios

iPhone keeps restarting when I turn it off

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