You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t connect my phone to WiFi

I can’t connect my phone to wifi

Posted on Mar 2, 2020 7:47 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2020 7:52 PM

Perhaps this article will help:


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


2 replies

Mar 2, 2020 7:59 PM in response to Diepflap

1st check if iPhone

WI-FI and router turn on.


  • Go to Settings tap WLAN or Wi-Fi 
  • Turn on Wi-Fi.

2nd reboot iPhone


In some cases, the

iPhone not connecting to the WI-FI problem can be easily fixed by restarting

iPhone.



  • Press the power button 
  • Swipe left of “side to the power of”
  • Hold on your power button until you see the Apple logo

3rd turn off WI-FI

assist

If your iPhone

suddenly switches from to cellular, this will enable cellular automatically

when the WI-FI connection is weak.

  • Go into setting
  • Click on cellular
  • Find WI-FI assist 
  • Turn it off.

4th forget WI-FI

network


If your iPhone is not

connected to WI-FI network try using forget password

  • Click on setting
  • Tap on WI-FI/ WLAN option 
  • Tap on the “I button” right next time to the name of
  • your network.
  • Tap on Forget this network
  • Click forget in the pop-up window

Now back to WI-FI

connectivity and see if the error is fixed


5th

If none of those ways

worked then try giving a network rest

Go

to settings

Select general   

Scroll down and tap on reset

Select

the option to erase all the content and settings

Enter

your passcode

Tap on erase iPhone twice to confirm

hope it'd help you

Can’t connect my phone to WiFi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.