You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ej1213_ Author

Level 1

8 points

FACE ID NOt working

Hi everyone, can anyone help me with my problem with FACE ID. It's not recognizing my face even if i did the reset options.

iPhone X, iOS 13

Posted on Mar 3, 2020 6:46 PM

Top-ranking reply

lobsterghost1

Level 10

155,804 points

Posted on Mar 3, 2020 6:50 PM

Has the screen on your phone been replaced by anyone other than Apple?

Do you use a full screen protector (one without a notch) on the phone?

If no to both questions, see this link for suggestions from Apple --> If Face ID isn't working on your iPhone or iPad Pro - Apple Support

View in context

FACE ID NOt working

Similar questions