iPhone 11 locking on call
My iPhone 11 locks while I’m on a phone call I can’t bring up the key pad the screen is black. How do I get back into my screen, or stop my phone from going black while I’m on a call?
iPhone 11, iOS 13
Question marked as
Top-ranking reply
User profile for user:
Teddy_B
User level:
Community Specialist
Hello S_1984,
I saw your post about your iPhone 11 locking while on calls, and I'm happy to see if I can provide an answer to what's happening.
This sounds like it could be an expected result of using Attention Aware features on your device. To test, try tapping Settings > Face ID & Passcode, and then turn Attention Aware features off. How does that work? This has more information for your reference: About Attention Aware features on your iPhone X or iPad Pro
I hope that's helpful.
Enjoy your day.