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Can’t get to main menu on apple tv

Got stuck on r computers / settings screen. Can anyone help?

Posted on Mar 16, 2020 3:28 PM

Top-ranking reply

Level 8

39,487 points

Posted on Mar 16, 2020 3:33 PM

Sounds like you have a third generation apple TV.

This screen shows up if you have no network connection.

If connected via wifi, try restarting the ruter, modem and the apple TV

and reconnect.

If you can, try testing with a wired connection

Basically follow the steps in this guide

Good luck!

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