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How come my MacBook Pro sometimes switches to a different audio output? For example, if another monitor is connected, sometimes it switches from the built-in speaker to the 2nd monitor's built in speakers. It's not just one either, it does this with wired headphones, bluetooth headphones, etc.
I received the same guidance from Apple support over the phone. However, this only works for a short period of time. The issue will resurface within the same day or next day. Sound output is cutting off in the middle of video/tele conferences while working from home. This is a major show stopper and I have had to resort to calling into conferences from my phone to avoid cut-off.
Observations: Apple Music will glitch the audio every couple of minutes but the speakers will recover and start playing music again with no intervention. However, during Zoom/WebEx/Google Meet meetings, the speaker audio will cut-out and won't return. I have to hang-up and call back. Big productivity killer.
Apple, please address this bug.
My setup: 2019 Macbook Air, Catalina 10.15.4, Apple USB-C to HDMI dongle connected to HDMI monitor (no speakers). Attempting to use Macbook built-in speakers for all audio.
I received the same guidance from Apple support over the phone. However, this only works for a short period of time. The issue will resurface within the same day or next day. Sound output is cutting off in the middle of video/tele conferences while working from home. This is a major show stopper and I have had to resort to calling into conferences from my phone to avoid cut-off.
Observations: Apple Music will glitch the audio every couple of minutes but the speakers will recover and start playing music again with no intervention. However, during Zoom/WebEx/Google Meet meetings, the speaker audio will cut-out and won't return. I have to hang-up and call back. Big productivity killer.
Apple, please address this bug.
My setup: 2019 Macbook Air, Catalina 10.15.4, Apple USB-C to HDMI dongle connected to HDMI monitor (no speakers). Attempting to use Macbook built-in speakers for all audio.
Sound
Reset PRAM: Reset NVRAM or PRAM on your Mac - Apple Support
Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.
For more info:
If you can’t hear sound from your Mac speakers
https://support.apple.com/guide/mac-help/if-you-cant-hear-sound-from-your-speakers-mchlp1439/ma
Change the sound output settings on Mac
https://support.apple.com/guide/mac-help/change-the-sound-output-settings-mchlp2256/10.15/mac/10.15
If steps posted above don’t help, contact Apple Support:
The sound also appears to be locked. I need the sound for my work. Please fix this bug as it happens to be happening to many other people too.
Audio output switches randomly
