You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Youtube videos won't play on AppleTV

3 days ago my Apple TV started displaying "There was an arror loading content" when I try playing certain Youtube videos, some videos will work but most music videos will not play. Youtube is working perfectly fine on all other devices - iPhone, iPad, PC, smart TV.

Network is working okay, speed is good.

What's up Apple?


Posted on Mar 28, 2020 6:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2020 6:15 PM

You must reset aTV with the remote : “Hold down the Menu and Down buttons. Let go when the light on your device flashes”


the same thing happened to me after the last update and the only way to solve it was like this


7 replies

May 11, 2020 8:57 AM in response to Boolian

So I assume your using the Apple TV and the YouTube App on the Apple TV. Try to uninstall the YouTube App and reinstall it. It could be that the YouTube App had an update and the Apple TV YouTube App did not get the needed files.


Here is a link to delete the app on your Apple TV

https://www.youtube.com/watch?v=z7Ik279zvkI


Here is a link to add app on your Apple TV

https://www.youtube.com/watch?v=P73KMLAI6VY


Now if your using you iPhone and doing a screen mirroring to the Apple TV. This is a different beast

You can start with this link

https://support.apple.com/en-us/HT204291


Apr 6, 2020 12:26 PM in response to Boolian

What version of Apple TV are you using? On Version 1&2 the YouTube app is not made or supported by YouTube. It is a third party app which accesses YouTube content, presumably made by Apple. I am getting the same message, mainly on music videos and I wonder if the app does not support some updated coding being implemented by YouTube.

Youtube videos won't play on AppleTV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.