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The original owner of an ipad accidentally activated her ipad to use "Find my iphone to link it to their Apple ID". The problem is that she doesn't have an iphone and she doesn't remember her apple ID or password. What should she do?

Hi there. My mother in law mistakenly did something to lock up her ipad. Now it is in "Activation Lock". The Activation help screen says she used "Find My iPhone" to link it to her Apple ID. But she doesn't have an iPhone. She cannot remember her apple ID or password to unlock it. What should she do?


Posted on Mar 31, 2020 9:37 AM

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Posted on Mar 31, 2020 9:40 AM

This page should tell you everything you need to know relating to both the Activation Lock - and how to recover access to your AppleID and password:

https://support.apple.com/en-us/HT201365


You will be directed to this website:

https://iforgot.apple.com


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The original owner of an ipad accidentally activated her ipad to use "Find my iphone to link it to their Apple ID". The problem is that she doesn't have an iphone and she doesn't remember her apple ID or password. What should she do?

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