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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
My AirPods randomly disconnect while listening to Music while taking a walk in a residential neighborhood with no wi-Fi's close by. Why? Sometimes good for 10 or more minutes and other times 2-3 disconnects in 2-3 minutes.
Hello alexofsb,
Thank you for using Apple Support Communities!
It is my understanding that when you are walking a residential neighborhood where no Wi-Fi is close by your AirPods disconnect from your iPhone. This article has some steps to help your AirPods stay connected including resetting them if necessary:
If your AirPods won't connect - Apple Support
Regards.
alexofsb,
Resetting your AirPods may help. If you reset them and the issue persists, you may need to contact Apple Support for additional assistance.
Reset your AirPods - Apple Support
Best Regards.
Thank you Sarah, but that's not quite my problem and maybe I was not too clear. I only mentioned Wi-Fi in the neighborhood while walking was I thought maybe that was some kind of interference with the Bluetooth, but probably unlikely. Overall: The charging and use in and out of the AirPods case are all fine. The light for charging comes on, etc. No problems there. Next when I remove from case, put in them in my ears they always (start to) work just fine. It is after I am walking maybe 2, 4, 6, 8 minutes (always random time frames), they suddenly disconnect. Music stops. Have to take out my iPhone and restart the song I was listening to in my Music App. Real annoyance. I have gone through the Resetting process to no avail.
AirPods Randomly Disconnect
