You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My user account asks me before resetting my iPhone 7s plus

My device was reset I created another account to log in to the device but my user account asks me before resetting my iPhone 7s plus IMEI number: **** Please help me to log in to the phone with the iCloud account used with my device before





[Edited by Moderator]

Posted on Apr 2, 2020 11:59 AM

Reply
3 replies

Apr 2, 2020 1:55 PM in response to hamzah50

Please do not post the IMEI number.


Do you know the Apple ID and password for the account you used before?


See if you can recover the ID/password.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            

My user account asks me before resetting my iPhone 7s plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.