Refund

Find Out About Refunds

• See your purchase history in the App Store or iTunes Store - Apple Support
• Get help with an item purchased from the App Store, iTunes Store, or iBooks Store
• To request a refund for a charge you don't recognize, check your purchase history and follow the steps below.

Contact Customer Support

1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
2. Primary support help at Contact Support.
3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.
4. For Mac App Store: Apple - Support - Mac App Store.
5. For iTunes: Apple - Support - iTunes.

Hello Sui,

You will need to work directly with Apple Support for this ➔ Refunds, Billing Questions & Subscriptions.

Axel F.