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My ipad3 owned it for 4 years and more, but it seemed 5 or 6 months ago that in a situation activation lock, and I tried a lot to enter my Apple ID and my password but can't open it , which I use the same apple ID and password in my iphone and mac
what can i do
No problem. Here is the whole story--partially from above:
"Did you or [some one else] erase your device without signing out of iCloud first? If so, that ... [is] why your iPad is activation locked. You can turn Activation Lock off only by entering the correct Apple ID/password combination. Note that the correct Apple ID/password combination is the combination allowed by the person owning the device. If this combination cannot be entered, then the iPad is useless to you" -----unless there are extenuating circumstances (e.g., you have the receipt for your purchase of the device with its serial number on it or a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts--(see How to request access to a deceased family member's Apple accounts https://support.apple.com/en-us/HT208510) If you have either, contact Apple support using one of these options.
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
No problem. Here is the whole story--partially from above:
"Did you or [some one else] erase your device without signing out of iCloud first? If so, that ... [is] why your iPad is activation locked. You can turn Activation Lock off only by entering the correct Apple ID/password combination. Note that the correct Apple ID/password combination is the combination allowed by the person owning the device. If this combination cannot be entered, then the iPad is useless to you" -----unless there are extenuating circumstances (e.g., you have the receipt for your purchase of the device with its serial number on it or a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts--(see How to request access to a deceased family member's Apple accounts https://support.apple.com/en-us/HT208510) If you have either, contact Apple support using one of these options.
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
Did you erase your device without signing out of iCloud first? If so, that may be why your iPad is activation locked. You can turn Activation Lock off only by entering the correct Apple ID/password combination. Note that the correct Apple ID/password combination is the combination allowed by the person owning the device. If this combination cannot be entered, then the iPad is useless to you. Is it possible you had a different Apple ID/Password when you obtained the iPad?
If necessary, if you are the original owner, contact Apple ID Support. They will need to see the original purchase receipt with the serial number/paperwork.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
https://twitter.com/AppleSupport
Or fill out and submit iTunes Store - Contact Us - Official Apple Support The form is for iTunes, but will get passed to the ID Support section.
If this is a used device, you will need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.
No, I am not the original buyer
Sorry I did not understand very well what do you mean
activation lock
