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sidecar- unable to pair ipad

I have gone through many trouble shooting options, but I am still not able to connect my ipad and computer through sidecar or AirPlay. I have an iPad pro 12.9" 3rd generation running on 13.4, and a macbook pro (2019) running on OS Catalina 10.15.4. I can see the option to pair my iPad when I am trying to connect it on my mac, but when I select it, nothing happens. I have already done every troubleshooting option on this site and others, but nothing seems to help. 

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Apr 3, 2020 6:48 PM

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Question marked as Top-ranking reply

Posted on Apr 3, 2020 7:25 PM

I suggest contacting/reaching out to Apple Product support and services.

Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.


https://www.apple.com/contact/


OR


https://support.apple.com/en-us/HT201232



Best of Luck to You!

1 reply

sidecar- unable to pair ipad

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