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Setting up iPhone

I’m setting up my new iPhone 7+ and it said I had to install an update and it is stuck on the screen where it said install update with a loading spinning circle next to it how do I fix this

iPhone 7 Plus, iOS 13

Posted on Apr 3, 2020 10:29 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 3, 2020 11:01 PM

You might be unable to update your iPhone for one of these reasons. 

  • Not enough available storage space on your device 
  • Downloading the update takes a long time 
  • Unable to reach the update server 
  • The update doesn't complete 

 

Hope these Apple Support links can solve your issue. 

 

Hope it helps! 

2 replies
Question marked as Top-ranking reply

Apr 3, 2020 11:01 PM in response to Kgower0518

You might be unable to update your iPhone for one of these reasons. 

  • Not enough available storage space on your device 
  • Downloading the update takes a long time 
  • Unable to reach the update server 
  • The update doesn't complete 

 

Hope these Apple Support links can solve your issue. 

 

Hope it helps! 

Apr 3, 2020 11:01 PM in response to Kgower0518

If you still can't install the latest version of iOS, try downloading the update again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.


If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.


Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle set automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails:- Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air




Setting up iPhone

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