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iTunes not recognising iPhone and iPad

My iTunes version 1.0.4.104 is not recognising my iPhone 11 and iPad . Mac book air OS being macOS Catalina 10.15.4 .


Any suggestions or any one facing a similar issue . Please respond

MacBook Air 13", macOS 10.15

Posted on Apr 5, 2020 2:19 AM

Reply
4 replies

Apr 7, 2020 4:43 PM in response to anoop97

Hi anoop97,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like the iPhone and iPad are not being recognized. I would recommend you use this article to help troubleshoot the issue.


If your computer doesn't recognize your iPhone, iPad, or iPod


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

iTunes not recognising iPhone and iPad

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