You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

monet162 Author

Level 1

4 points

iPad password is not working

I haven’t used my iPad in about a month and now it’s saying “Touch ID requires your passcode when iPad restarts” why is this the password I made for this device is not working

iPad, iOS 13

Posted on Apr 5, 2020 8:22 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Apr 5, 2020 11:54 PM

Hello,

iPad requires your passcode any time that it is restarted. If you have forgotten your iPad’s passcode then you will need to restore it to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

View in context

iPad password is not working

Similar questions