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angine259 Author

Level 1

4 points

hey,im having trouble with the activation lock on my phone

iPhone 8

Posted on Apr 6, 2020 12:11 AM

Top-ranking reply

ProustGiulio

Level 10

208,488 points

Posted on Apr 6, 2020 1:28 AM

If you mean "activation lock", neither we (just users like you) nor Apple can help you, sorry, unless you are the original owner and you have the proof of purchase (receipt/invoice).

Shouldn't be this case, Activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone. Without those credentials, that device is useless to you.

Regards

Giulio

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hey,im having trouble with the activation lock on my phone

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