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Cannot access verification code

I have a new iPhone XR and cannot access my old iPhone to receive the verification code

iPhone 6s, iOS 12

Posted on Apr 7, 2020 9:59 AM

Top-ranking reply

donv_the_ghost

Level 9

50,942 points

Posted on Apr 7, 2020 10:05 AM

Check out Get a verification code and sign in with two-factor authentication https://support.apple.com/en-us/HT204974 Below is an excerpt, but read the whole document. See the italics/bold part.

“Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device.” A trusted device is an iPhone, iPad, or iPod Touch with iOS 9 and later or a Mac with OS X El Capitan and later that you've already signed into using two-factor authentication.

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Cannot access verification code

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