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Can not log in

Hi can anyone help me with log in to my ipad ? I forgot my password

Posted on Apr 9, 2020 12:00 PM

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Question marked as Top-ranking reply

Posted on Apr 9, 2020 1:31 PM

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

1 reply
Question marked as Top-ranking reply

Apr 9, 2020 1:31 PM in response to juraj98

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

Can not log in

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